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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Easy to navigate the online process- so far my service has been fantastic!
reliable company, easy and quick to file a claim, and quick response
The Professionalism of the individual and always getting things fix.
The ease of being able to place a service request online.
I had trouble with my refrigerator freezer he tried to fix it was not fixable and they replaced it with no problems
I made one call to AHS and they did not hesitate. They acted on our request for service & in no time, we got help with the service that we needed.
My experience was excellent, when I first called the response was quick. I did not wait for any long period of time.
The initial setup call I was on hold for 20 minutes and when a representative answered and said it would take a month for anyone to come to my home. She placed me on hold and the call disconnected. I did not receive a call back so I called back and waited a second time to speak with someone. The second representative was great and schedule me for the next week. The contractor identified my issue, ordered the parts, and returned to repair my refrigerator.
the contratorss they use are great and I would use the specific contractor if I needed help with something not covered by AHS My only problem with them is the response time from reporting the problem and the amount of timeit took to get an appliance repair service to come out. The service companies were great. Maybe they should get more service companies for my area
American Home Shield has a 4 star rating with 147,693 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.