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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,885 reviews
Carolyn Payne's profile image
Carolyn Payne 
2 years ago

The plumber was great.Still waiting to have doors rekeyed 

Business response:

Thanks for sharing your positive feedback. 

Josh Cecil's profile image
Josh Cecil 
2 years ago

The process was seamless and very simple. I have used other warranty companies and the process of submitting a claim was painful to say the least. 

Business response:

Hi Josh. We are really glad you took time to share your service experience. We want you to know you can always count on AHS when you need us. We look forward to taking care of you next repair with this same level of service. 

Marilee Brewer's profile image
Marilee Brewer 
2 years ago

Excellent easy service. They connected me! 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jonathan Brannan's profile image
Jonathan Brannan 
2 years ago

The convenience of AHS has been great, but sometimes the repair is not fully covered and I end up paying more out of pocket than expected 

Business response:

Your feedback is greatly appreciated. 

Linda Peteanu's profile image
Linda Peteanu 
2 years ago

Very impressed with how quickly my furnace was repaired. Long story but the repair could have been under warranty but, as the parts were going to be significantly delayed and the temps were dropping, American Home Shield installed a whole new furnace! To me that is an unparalleled level of customer service. 

Business response:

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

VERNON's profile image
VERNON 
2 years ago

They fixed all but one heater They seemed to be in a hurry They kept saying we only have certain amount of time to fix the issues. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

David Deeds's profile image
David Deeds 
2 years ago

Extremely easy with excellent customer service 

Business response:

Hi David, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Kevin Harms's profile image
Kevin Harms 
2 years ago

AHS was able to resolve the garage door opener but the washer was made worse by the service technician, the small leak turned into a major leak. I cut my losses and bought the spouse a new one. happy wife, happy life! 

Steve Schomaker's profile image
Steve Schomaker 
2 years ago

Response time, easy to use website. Courtesy contractors 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,885 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.