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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My recent transaction for my Dryer and Microwave has been an ongoing process due to waiting on parts for my Dryer after the first service call and microwave which the parts didn't work. I have to continue to wait for a microwave replacement now. I was happy and please for the quick repair to get my Ceiling Fan lights working!!!
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I've used multiple home protection plans. I use American Home Shield for their Electronics Protection Plan. Our phones are NOT covered, but I wanted the Home theater, gaming system, computers and TV's covered. And we are! Great company. Fast response too.
Business response:
Hi Noa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Their response is quick. I’ve had several repairs and have been pleased. I have had a combo appliance (microwave and oven) replaced.
Business response:
Hi Janice, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Easy to make appointments, service reps are friendly and professional and actually helpful, the contractors they work with are all excellent so far.
Business response:
Hi Jasmine, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
AHS is prompt in replying to me when I submit a claim, and that also assign a contractor to me immediately.
Business response:
We're glad to hear your experience went well.
I have had both good and poor experiences with American Home Shield. Our latest warranty experience dealing with our refrigerator was totally positive. Conversely, our prior experience dealing with our oven took a very long period of time to get it working again.
Business response:
Your feedback is greatly appreciated.
Overall solved problem ( last year this was not the case so I've seen improvement)
Business response:
Your feedback is greatly appreciated.
Very efficient and professional, and problem solving.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Very satisfying to work with them from customer service to their contractor
Business response:
We're glad to hear your experience went well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,886 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.