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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,886 reviews
Michael Carlson's profile image
Michael Carlson 
2 years ago

Recent repair was well handled. Like the service company. 

Business response:

Your feedback is greatly appreciated. 

Mona's profile image
Mona 
2 years ago

Saved me a ton of money on an AC repair that I otherwise didn't have an answer for 

Business response:

Thanks for sharing your positive feedback. 

Stephanie Wells's profile image
Stephanie Wells 
2 years ago

All my services have been done by 5 star companies 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Joe Fauls's profile image
Joe Fauls 
2 years ago

Rating is a strong 4 or 4+. On occasions, a dispatch will be determined not to be covered such as a washer in an outdoor faucet. I would like the coverage to be determined before dispatch. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

MONA's profile image
MONA 
2 years ago

The automated phone service was good! Was not happy with the past . 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Kiran Kalapatapu's profile image
Kiran Kalapatapu 
2 years ago

Prompt assistance, scheduling, and follow up. Timely and professional service resolved the problem. 

Business response:

Hi Kiran, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

ERNEST's profile image
ERNEST 
2 years ago

My problem with American Home Shield had to do with my water heater. They were terrible in handling that request, which is why I gave them three stars instead of four or five. The other times they were actually pretty good. But the water heater left a very bad taste for me. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Doris Earls's profile image
Doris Earls 
2 years ago

I call with in minutes I get a pro with a time setup for service. 

Business response:

Hi Dors, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Greg Donahue's profile image
Greg Donahue 
2 years ago

It was quick, easy and done per expectation. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,886 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.