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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,886 reviews
ronald piwnica's profile image
ronald piwnica 
2 years ago

The technician arrived a few days after the incident. The lady customer service was helpful in explaining beefits 

Business response:

We're glad to hear your experience went well. 

Mark McCollum's profile image
Mark McCollum 
2 years ago

Overall service has been great. However, my monthly rate was just increased $15 with no notice. your competitors are offering very similar services for less monthly rates. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jacalyn Davis's profile image
Jacalyn Davis 
2 years ago

Called and you all got the job done fast and safe thank you. 

Business response:

Your feedback is greatly appreciated. 

Gabriella Yap's profile image
Gabriella Yap 
2 years ago

Overall, I rate the company good. My most recent experience was exceptional. However, about two years ago I had a negative experience with a plumbing company they sent. The company just tried to sell me $1000+ in "needed" products I didn't need. I found out I didn't need them by talking with other professionals and also Yelp checking the company. It had an extremely poor rating with most reviewers saying their experience with the company was due to AHS sending them. 

Business response:

Your feedback is greatly appreciated. 

lawrence thomas's profile image
lawrence thomas 
2 years ago

Very good communication and satisfactory service 

Business response:

Thanks for sharing your positive feedback. 

brian link's profile image
brian link 
2 years ago

Issues get resolved never had a claim denied. 

Business response:

Hi Brian, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Gary Kaminski's profile image
Gary Kaminski 
2 years ago

Love this service , I like having my stuff fixed. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Richard Remaley's profile image
Richard Remaley 
2 years ago

I have 2 issues and neither have been resolved 

Shahid Usmani's profile image
Shahid Usmani 
2 years ago

My A/C was not cooling and the technician came in and fixed it. Excellent service 

Business response:

Hi Shahid, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,886 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.