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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All my services have been done by 5 star companies
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Rating is a strong 4 or 4+. On occasions, a dispatch will be determined not to be covered such as a washer in an outdoor faucet. I would like the coverage to be determined before dispatch.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
The automated phone service was good! Was not happy with the past .
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Prompt assistance, scheduling, and follow up. Timely and professional service resolved the problem.
Business response:
Hi Kiran, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
My problem with American Home Shield had to do with my water heater. They were terrible in handling that request, which is why I gave them three stars instead of four or five. The other times they were actually pretty good. But the water heater left a very bad taste for me.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I call with in minutes I get a pro with a time setup for service.
Business response:
Hi Dors, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
It was quick, easy and done per expectation.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The technician arrived a few days after the incident. The lady customer service was helpful in explaining beefits
Business response:
We're glad to hear your experience went well.
Overall service has been great. However, my monthly rate was just increased $15 with no notice. your competitors are offering very similar services for less monthly rates.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,989 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.