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American Home Shield

4.0
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0147,793 reviews
Michele Frost's profile image
Michele Frost 
2 years ago

We've made 3 claims - 2 for the AC, 1 for our dryer. All were handled promptly, heard from service companies within a few hours, and fixed very quickly. So far so good! 

Robert Merlo's profile image
Robert Merlo 
2 years ago

Too often the technicians sent are not qualified to make the repairs necessary. 

Gerald Brush's profile image
Gerald Brush 
2 years ago

Everyone I spoke with was courteous and informative Even patient when they had to explain all the tech things I did not understand. 

Garret Liang's profile image
Garret Liang 
2 years ago

Last year there was issue where I was charged twice. I called in and spoke with a Rep and she said her Manger would call me back to return my funds. That call was never made so it was left on the account. 

Gail Quellette's profile image
Gail Quellette 
2 years ago

They were very helpful with communicating they service providers were excellent 

Raj Wurttemberg's profile image
Raj Wurttemberg 
2 years ago

Easy to submit trouble tickets and AHS schedules QUALITY repair technicians quickly. 

MARIE's profile image
2 years ago

Definitely love it and I recommend your company to all my colleagues at work 

Phyllis's profile image
2 years ago

We are please with service, but often it is too long a wait for repairs 

Anita Williams's profile image
Anita Williams 
2 years ago

Results are spotty. I had an excellent visit, then I had a bad one that I had to call back and the followup was too long. today is 8/25 and the follow was for 9/1. If it was done right the first time, I wouldn't be bothered with another visit and such a long wait for repair. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4 star rating with 147,793 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.