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American Home Shield

4.0
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0147,778 reviews
Catherine Glover's profile image
Catherine Glover 
2 years ago

From the time I notified on the app that I needed help to the time someone came out was just a couple of days and everyone was extremely nice. 

Tony Bridges's profile image
Tony Bridges 
2 years ago

Does not decline claims like I have experienced with others. 

anonymous's profile image
anonymous 
2 years ago

Some of the appliance repair people seem uninterested and less then able to repairs. Some of them were not culturally sensitive 

Sharon La Roux's profile image
Sharon La Roux 
2 years ago

Good service, fairly prompt response time from date of service request to getting an individual to come fix the problem. 

Tom Crockett's profile image
Tom Crockett 
2 years ago

AHS has a difficult time providing service in rural areas like mine. And when they fail to find a provider the option is for me to find a provider and go through he process of getting them to make an estimate and then see if AHS approves of them doing the work. It can take weeks or longer. Small repairs have been handled very well but we have been without heat or AC for 6 months because AHS canon find an appropriate service and we can't afford $5000 to from the repair that AHS may or may not choose to reimburse. 

TED MACKE's profile image
TED MACKE 
2 years ago

Almost always get timely service and the problem solved on 1st visit. 

Blake Treadaway's profile image
Blake Treadaway 
2 years ago

My questions have always been answered, but sometimes it took multiple questions to get basic clarity for understanding my cases. 

Craig Olszta's profile image
Craig Olszta 
2 years ago

When submitting my claim, they made it easy, fast and convenient! 

Rosa E Alvarez's profile image
Rosa E Alvarez 
2 years ago

Will not find a contractor to fix sump pump and told me I have to find a contractor, pay for the work and if AHS approves the work, they'll reimburse me. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4 star rating with 147,778 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.