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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
From the time I notified on the app that I needed help to the time someone came out was just a couple of days and everyone was extremely nice.
Does not decline claims like I have experienced with others.
Some of the appliance repair people seem uninterested and less then able to repairs. Some of them were not culturally sensitive
Good service, fairly prompt response time from date of service request to getting an individual to come fix the problem.
AHS has a difficult time providing service in rural areas like mine. And when they fail to find a provider the option is for me to find a provider and go through he process of getting them to make an estimate and then see if AHS approves of them doing the work. It can take weeks or longer. Small repairs have been handled very well but we have been without heat or AC for 6 months because AHS canon find an appropriate service and we can't afford $5000 to from the repair that AHS may or may not choose to reimburse.
Almost always get timely service and the problem solved on 1st visit.
My questions have always been answered, but sometimes it took multiple questions to get basic clarity for understanding my cases.
When submitting my claim, they made it easy, fast and convenient!
Will not find a contractor to fix sump pump and told me I have to find a contractor, pay for the work and if AHS approves the work, they'll reimburse me.
American Home Shield has a 4 star rating with 147,778 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.