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American Home Shield

4.0
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0147,778 reviews
DENSIE's profile image
2 years ago

They performed just as their policy stated. 

NAGENDRAN ARUMUGAM's profile image
NAGENDRAN ARUMUGAM 
2 years ago

Replaced microwave quickly and repaired dishwasher 

Evelyn's profile image
2 years ago

Got there as scheduled. Fixed the problem in timely manner and didn't try to upsell me something that wasn't needed. 

james mcgrath's profile image
james mcgrath 
2 years ago

handling of claims quickly. caliber of contractors, price of the contract 

Sam Hamilton's profile image
Sam Hamilton 
2 years ago

I had two good experiences with rekeying my new condo and dryer vent cleaning, but had a bad experience with trying to get my electric washer and dryer installed. The company they assigned didn't call me. When I called them, they said they didn't do that work. When I called AHS, it took me twenty minutes to get someone to reassign this and then they said I would have to be available from 8am-5pm for the service. I asked them to cancel the order and refund my $85 fee. I had to be very direct to get them to do this. I don't un... read more

Jody Childs's profile image
Jody Childs 
2 years ago

My dryer needed a repair and the first technician didn't work on GE appliances . Needed to reschedule and wait for another appt with a GE tech 

Natalia Salinas's profile image
Natalia Salinas 
2 years ago

Sometimes the people they decide to contract with are of poor quality. Sometimes the people who answer the phone are very difficult to understand. 

FRANK's profile image
2 years ago

The last repair that we needed done was a plumbing problem. American Home Shield sent a terrible plumbing company who jerked us around for 8 weeks. Then they finally sent another plumbing company and they were wonderful! They got the part we needed in less than 1 week. 

Jannie Jones's profile image
Jannie Jones 
2 years ago

Willing to listen to customer to set up contractor for repairs to be done. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4 star rating with 147,778 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.