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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,906 reviews
Philip's profile image
Philip 
2 years ago

Their service better then I thought. Need better people on phones, a real person. 

Business response:

Hi Philip, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

ivan kremer's profile image
ivan kremer 
2 years ago

I was extremely pleased with the convenience of submitting a service request online. I was also happy with the quick response with a call the next day which happened to be a Sunday. Then I was schedule for the next day. It was overall a quick, painless and effective repair. I know I would have necessarily gotten such a quick response or had such a reasonable fee without the home warranty. This experience made me feel like I got my moneys worth! 

Business response:

Hi Ivan. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. We look forward to working with you again. 

Lisa Pete's profile image
Lisa Pete 
2 years ago

Quick service and person was very polite and respectful. 

Business response:

We're glad to hear your experience went well. 

Ricky's profile image
Ricky 
2 years ago

AHS was great and helpful, United Air Temp of VA was amazing, they took time to explain and help make decisions. Their tech Tyler was incredibly kind and friendly. While I got bad news for my plumbing, he was still empathetic and honest. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Ken Jones's profile image
Ken Jones 
2 years ago

My lack of service was not addressed. That's why 

Business response:

Hi Ken, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

Kelly Palmore's profile image
Kelly Palmore 
2 years ago

They were able to solve my problems quickly. 

Business response:

Hi Kelly, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

William (Bill) Pyrek's profile image
William (Bill) Pyrek 
2 years ago

While it took two visits to fix my washer (they had to order parts) it is now so much quieter! 

Business response:

Thanks Bill. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon. 

Sharon Mastrianna's profile image
Sharon Mastrianna 
2 years ago

Professional, and on time. And he listened to my concerns 

Business response:

Your feedback is greatly appreciated. 

J L Persons's profile image
J L Persons 
2 years ago

Quick response to assign company to resolve my issues 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,906 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.