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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had an issue with our heat and it took 6 weeks to resolve. When we calked, we always heard that the company was waiting on the system. They could never tell us where the unit was.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Always show up on time and they fixed the issue.
Business response:
Hi Susan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Very Friendly and Professional. Helped me
Business response:
Hi Ruby, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Nice interaction with the lady I spoke with very pleasant and was a great help!
Business response:
Hi Nicky, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Contractor came in timely, was knowledgeable and friendly
Business response:
Hi April, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
I liked how easy and fast it was to get our issue resolved
Business response:
Hi Eric, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
There was a communication disconnect but once that was rectified my appt was scheduled and the contractor was timely, courteous and knowledgeable.
Business response:
Thanks for letting us know everything is working out for you!
I have been a customer for over 7 years with several different properties. Money well spent. Great service. Customer call center could be better if it was in the US. I believe it is over seas. That's the only downfall
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
good service, speedy response, online call for service
Business response:
Your feedback is greatly appreciated.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,922 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.