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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Looks like services are getting better. Quality of companies you are using.
Business response:
Hi Ernestine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They always provide the best and quickest customer service and resolutions
Business response:
We're glad to hear your experience went well.
One of the best decisions I have made. They've always been very helpful and quick to respond. When I have an emergency, they escalate the issue to get me help quick.
Business response:
Hi Phillip, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Our last experience (microwave repair) was outstanding. Previous experiences were not as good.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Still waiting to get parts which might fix my pool heater. The jury is still out as to whether or not the substitute parts will get it working again. It could very well turn out that the heater needs a complete replacement. The overall delay in getting it fixed or replaced is disappointing.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
We have had a water heater replaced, dishwasher fixed, washing machine fixed, dryer belt replaced, heating element, AC repairs
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They came and fixed my A C they replaced one part and flushed it out. But now it's doing like before running and not air coming out half the time. I gave them a 5 star after they were here.
Business response:
Thanks for sharing. We are working daily to improve the overall customer experience.
Had an awful time with hvac system last year at one house, waited over 3 months to get AC in the summer, no apologies only excuses. I've had a couple good experiences. Also, I have a second policy on a second home and they just patch the hvac instead of replacing.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Always there when we need professional service.
Business response:
Your feedback is greatly appreciated.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,992 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.