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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,951 reviews
Shamir Poonia's profile image
Shamir Poonia 
2 years ago

When calling American Home Shield someone answers quickly and not put on hold forever. 

Business response:

Hi Shamir, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Martin G. Seidler's profile image
Martin G. Seidler 
2 years ago

Easy to navigate web features, and prompt service repairs 

Business response:

Thanks for letting us know everything is working out for you! 

Chad's profile image
Chad 
2 years ago

I have filed 2 claims since I have been a customer. On both times, American home shield has delivered on their promise. Problems I have had with my pool pumps have been handled effectively to meet my standards. 

Business response:

Thanks for letting us know everything is working out for you! 

Lyn Bolinger's profile image
Lyn Bolinger 
2 years ago

They are prompt getting you service and the company's they deal with are very professional and they are there when they tell you they will be. Overall just a great company. 

Business response:

Hi Lyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

NICK's profile image
NICK 
2 years ago

Tom was helpful and got it done quickly. 

Business response:

Hi Nick, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

James M Thomas's profile image
James M Thomas 
2 years ago

So far, we had good experience except for the Kool Guys Air and Heating 

Business response:

Hi James, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Robert's profile image
Robert 
2 years ago

It's a smooth and easy process since you can request service online. 

Business response:

Hi Robert, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

S H's profile image
S H 
2 years ago

Asked AHS for the free A/C service offered. Contacted the Contractor assigned. I requested an appointment for any day May 1st through the 3rd to correspond with my schedule and was sent a message that I would be contacted to set the appointment up. No contact was made as of this writing. 

Business response:

Hi SH, I hate to hear about the unsatisfactory experience to have your AC system repaired I would be glad to speak with you to address the issues. 

Eve Strege's profile image
Eve Strege 
2 years ago

The rate has gone up every year since I have purchased it. They renew my policy at a higher rate with out my approval. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,951 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.