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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very knowledgeable and polite on the phone.
Business response:
Thanks for sharing your positive feedback.
I am a 16 year customer. I had an air conditioner issue and the first company American Home Shield sent tried to rip me off saying I needed things that I did not need. Service One Air. Please do not use them because they are crooks. I asked for a second opinion and American Home Shield sent AUS Air. They were professional, Fixed the issue which the other company overlooked and my air conditioner is working fine. Make sure that you do not have a old plan as they do not inform customers of updated plan and you may be paying fo... read more
i like the representative amanda h but the companies that are contracted out are not good some don't even go and do a service i end up sending out my own person and paying out of pocket
Business response:
Your feedback is greatly appreciated.
I have had no problems getting someone out to check on and repair my problem in a timely manner.
Business response:
Hi Dickie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Contractor was great. Rapid scheduling and on time.
Business response:
Hi Lisa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
I really appreciate the prompt service. The attentio from the vendors thay perform the services. My experience with AHS is worth the price.
Business response:
Hi Gloria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They have a long wait time but the service is impressive
Business response:
Hi Peter. Thank you for your patience. It is great to hear that you are impressed with the service we provide. We appreciate your patience when contacting AHS. We are always looking for ways to improve the service we offer.
On both occasions I've had to use them, I have found a company that can come out faster than the ones they have contacts with. Mine have been within hours, where there's have been days.
Business response:
Hi Rachelle. Thank you for sharing the news about your repair issue. I would be glad to speak with you to further assist.
AHS responded to me quickly when our AC went down. The company that they chose to send out wasn't quite as cooperative. My AC was off for a day and a half before a repairman could get to us.
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,941 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.