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American Home Shield

4.0
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0147,326 reviews
Dave Johnson's profile image
Dave Johnson 
2 years ago

I think American Home shield is great. They had the maintenance company contact us quickly. The tech diagnosed the problem. Repairs were done, but we are still having problems with the fridge. That’s not AHS’s fault. It the person who did the actual work. 

Carma Parker's profile image
Carma Parker 
2 years ago

Twice assigned air conditioner problem to a company who refused the work resulting in a delay of 1-2 weeks to find another company to work on it. Of the other hand, they do well in fixing problems. But, they go go up on an annual basis at different rates. We have multiple policies and the rate increase difference is notable. 

Kristin Sines's profile image
Kristin Sines 
2 years ago

When service is requested it is promptly dispatched 

I AM LAJUNE's profile image
I AM LAJUNE 
2 years ago

I never saw the $100 discount from the coupon presented upon signing up. I still have the coupon in my files if anyone can help address 

Steven Nelli's profile image
Steven Nelli 
2 years ago

Service is good. I've had many repairs through Home Shield handled without any hassle. 

Avez Bashadi's profile image
Avez Bashadi 
2 years ago

Because I think it's great that they fix it but being that we pay so much into the company now and then they should replace with new 

Lisa Martin's profile image
Lisa Martin 
2 years ago

We ran into problems but the plumber, electrician, and agent worked to get it resolved 

ALAN A CORTUM's profile image
ALAN A CORTUM 
2 years ago

AHS has improved significantly, compared to previous years. About two years ago AHS had hired poor quality companies that just wanted to rip me off and or just did an awful job and made things worse. After a few years later, I have been 100% satisfied with all companies they have sent over, in fact I even hired one for schedule services. I have mix feeling about the customer service, it's been a hit or miss depending on who picks up. Over all, I am satisfied. 

John Ellerbe's profile image
John Ellerbe 
2 years ago

American Home Shield has helped me in my time of need when an appliance needed to be repaired or replaced. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4 star rating with 147,326 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.