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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I think American Home shield is great. They had the maintenance company contact us quickly. The tech diagnosed the problem. Repairs were done, but we are still having problems with the fridge. That’s not AHS’s fault. It the person who did the actual work.
Business response:
Hi Dave, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Twice assigned air conditioner problem to a company who refused the work resulting in a delay of 1-2 weeks to find another company to work on it. Of the other hand, they do well in fixing problems. But, they go go up on an annual basis at different rates. We have multiple policies and the rate increase difference is notable.
When service is requested it is promptly dispatched
Business response:
We're glad to hear your experience went well.
I never saw the $100 discount from the coupon presented upon signing up. I still have the coupon in my files if anyone can help address
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall experience.
Service is good. I've had many repairs through Home Shield handled without any hassle.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Because I think it's great that they fix it but being that we pay so much into the company now and then they should replace with new
Business response:
Thanks for sharing your positive feedback.
We ran into problems but the plumber, electrician, and agent worked to get it resolved
Business response:
Thanks for sharing your positive feedback.
AHS has improved significantly, compared to previous years. About two years ago AHS had hired poor quality companies that just wanted to rip me off and or just did an awful job and made things worse. After a few years later, I have been 100% satisfied with all companies they have sent over, in fact I even hired one for schedule services. I have mix feeling about the customer service, it's been a hit or miss depending on who picks up. Over all, I am satisfied.
Business response:
Your feedback is greatly appreciated.
American Home Shield has helped me in my time of need when an appliance needed to be repaired or replaced.
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,964 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.