This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problem resolved, but it took 2 attempts to repair each toilet
Business response:
Hi Robert, Thank you for your feedback!
I have been pleased with service after my first initial time. it was an ac problem and the wait was over over 2-3 weeks. since then my appointment times have been quick and resolved quickly.
Business response:
Hi Denise, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I just bought AHS about two months ago and with in that time I had to major problems in the condo I just bought.it didn't bother them as soon as I put in my claim they sent someone out and fix the problem. This is exactly every home owner needs
Business response:
Thanks for letting us know everything is working out for you!
They are absolutely great with everything ....except garage door openers. Had only one vendor who came out repeatedly at the cost of $100 each service call.
Business response:
Thanks for sharing your positive feedback.
Very friendly and thorough looking forward to returning and fixing my leak
Business response:
Hi Rosibel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
American home shield is amazing. Some of the companies hired are not so good. Just need to let them know
Business response:
Hi Sarah, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Excellent contractors provided for service, good coverage. Offset by … Very challenging to get to person at AHS that speaks English as first language and can solve problems, e.g., contractor that performed AHS preventative maintenance for ac systems was not initially allowed to perform service that he identified needed attention; AHS agent said they needed to assign to a different contractor.
Business response:
We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
I am a bit new to using American Home Shield, but have used them twice recently. I have been completely satisfied with the technicians they have sent to my house. They have been helpful, very knowledgeable, and professional.
Business response:
Hi Betty, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Took care of problem quickly and efficiently.
Business response:
Your feedback is greatly appreciated.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,051 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.