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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,051 reviews
Kristin Sines's profile image
Kristin Sines 
3 years ago

When service is requested it is promptly dispatched 

Business response:

We're glad to hear your experience went well. 

I AM LAJUNE's profile image
I AM LAJUNE 
3 years ago

I never saw the $100 discount from the coupon presented upon signing up. I still have the coupon in my files if anyone can help address 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall experience. 

Steven Nelli's profile image
Steven Nelli 
3 years ago

Service is good. I've had many repairs through Home Shield handled without any hassle. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Avez Bashadi's profile image
Avez Bashadi 
3 years ago

Because I think it's great that they fix it but being that we pay so much into the company now and then they should replace with new 

Business response:

Thanks for sharing your positive feedback. 

Lisa Martin's profile image
Lisa Martin 
3 years ago

We ran into problems but the plumber, electrician, and agent worked to get it resolved 

Business response:

Thanks for sharing your positive feedback. 

ALAN A CORTUM's profile image
ALAN A CORTUM 
3 years ago

AHS has improved significantly, compared to previous years. About two years ago AHS had hired poor quality companies that just wanted to rip me off and or just did an awful job and made things worse. After a few years later, I have been 100% satisfied with all companies they have sent over, in fact I even hired one for schedule services. I have mix feeling about the customer service, it's been a hit or miss depending on who picks up. Over all, I am satisfied. 

Business response:

Your feedback is greatly appreciated. 

John Ellerbe's profile image
John Ellerbe 
3 years ago

American Home Shield has helped me in my time of need when an appliance needed to be repaired or replaced. 

Business response:

Thanks for letting us know everything is working out for you! 

Joan Myers's profile image
Joan Myers 
3 years ago

They called within the time frame specified on my confirmation. Had someone come as soon as possible and they were very professional. 

Business response:

We're glad to hear your experience went well. 

Pat Alstonaldrich's profile image
Pat Alstonaldrich 
3 years ago

The plumber was knowledgeable and gave us great customer service. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,051 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.