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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,968 reviews
RITA FERNANDEZ's profile image
RITA FERNANDEZ 
2 years ago

Fast Service and excellent customer service 

Business response:

Hi Rita, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

ROBERT's profile image
ROBERT 
2 years ago

AHS makes it easy to file a claim and get whatever it is fixed. Being in a rural area sometimes it's hard for AHS to find a contractor or service representative to come fix what needs to be fixed, so being able to work with AHS and getting a prior authorization to seek for service repair allows us to get our appliances fixed in a timely manner. Plus the contractors that do come out for AHS are professional and courteous. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Eric Olivares's profile image
Eric Olivares 
2 years ago

Easy to work with and quick responses. They have handled both my claims quickly and smoothly. 

Business response:

Thanks for letting us know everything is working out for you! 

Lance Daniel Payne's profile image
Lance Daniel Payne 
2 years ago

The speed of AHS dealing with a claim is outstanding. However, one of the contractors they sent to me over a month ago still hasn't set a time for the work to be done. Not necessarily on AHS but it led to the 4 star rating rather than 5. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Louis Jones's profile image
Louis Jones 
2 years ago

Excellent service. I have had so many issues that they have resolved quickly and efficiently. Air conditioner, hot water heater, pool pump, etc. I am very pleased. 

Business response:

Hi Louis, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Mary's profile image
Mary 
2 years ago

They gave me the name of a Company to come out to check out our dishwasher. It was fixed with in a week. 

Business response:

Hi Mary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Waleska Lopez's profile image
Waleska Lopez 
2 years ago

Great services and good coverage I recommend 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Turkessa Gordon's profile image
Turkessa Gordon 
2 years ago

They handle every service call with precision and accuracy. 

Business response:

Hi Turkessa, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience. 

Kent Williams's profile image
Kent Williams 
2 years ago

American Home Shield was very proactive in resolving the issue HVAC There were no hidden fees or surprises 

Business response:

Kent, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,968 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.