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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,052 reviews
Larry Bowen Jr's profile image
Larry Bowen Jr 
3 years ago

Any time I have a claim it's taken care of in a timely manner 

Business response:

Thanks for sharing your positive feedback. 

Cruz Santoyo's profile image
Cruz Santoyo 
3 years ago

Very nice and friendly. They repeat your concerns and make sure what problems you are having. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Pamela Rucker's profile image
Pamela Rucker 
3 years ago

The entire process was made easy after I reported the issue . 

Business response:

Hi Pamela, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

steve draper's profile image
steve draper 
3 years ago

They responded promptly when our ac unit went out and had it fixed quickly 

Business response:

Hi Steve, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Marisela's profile image
Marisela 
3 years ago

A professional was assigned to me fairly quickly. 

Business response:

Your feedback is greatly appreciated. 

Susan Bays's profile image
Susan Bays 
3 years ago

Benefits, timely response, contractor repair success 

Business response:

Hi Susan, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

CARL's profile image
CARL 
3 years ago

I received a quick response from American Home Shield when I needed an electriction to come out because I was smelling smoke from a wall socket at 04:30, I went online and requested service, I received an immediate response for an electriction to respond, an electriction arrived at approx. 09:00 and resolved the problem. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

DARRIN's profile image
DARRIN 
3 years ago

It's less work on my part and less stress that I have to endure, to find good service, in a matter of minutes. The service is always helpful and pleasant 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Vernon Wood's profile image
Vernon Wood 
3 years ago

Your website was very confusing for what we needed help with- outside faucet attached to the house so I had to call to speak to your customer service person. It was obvious they were reading from a script - could not speak English well and wasting my time - I just wanted her to answer my questions. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,052 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.