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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had an issue with our refrigerator and it couldn't be repaired because the serial number had been wiped off. They jump right into action and within a week we had a brand new refrigerator in out kitchen, The process was so fast and they pretty much did everything for us. We received an email with another refrigerator that was comparable to the one we had, actually it was bigger and is an excellent addition to our kitchen. THANK YOU AMERICAN HOME SHIELD YOU DO WHAT YOU SAY! I will recommend you to anyone that will listen, n... read more
Business response:
Hi Larry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Always are prompt to take care of any problems or concerns.
Business response:
Hi Hutchinson, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I've had no problems with getting appointments when I need them.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Very responsive and easy to submit requests for service. Customer service is great
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
They were so easy to work with, very honest, and prompt. They are a great compu.
Business response:
Hi Carol, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Very smooth and seamless process. Contractor came and performed the service as requested and American Homeshield took care of the payment
Business response:
We're glad to hear your experience went well.
American Home Shield solve my problem in one phone call.
Business response:
We're glad to hear your experience went well.
I’ve used American Home Shield for well over 12 years. In general they do what they say. Unfortunately they always say they prefer to fix rather than replace. I understand that approach to keep their bottom line thriving but it also puts the burden on their clients (me) and their vendors to prove that it is better to replace something. They also don’t like people who actually use their service. When I first got the service I used it a lot to get things fixed that needed to be fixed. However, after a few years they not only r... read more
Business response:
Thanks for your feedback.
AHS consistently refers excellent contractors in a timely manner
Business response:
Thanks for sharing your positive feedback.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,051 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.