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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,986 reviews
COURTNI's profile image
COURTNI 
2 years ago

Overall all claims were completed successfully, though sometimes the communication (or miscommunication) between AHS and the contractors slowed down processes. The monthly cost rose too high for me to continue using AHS, but otherwise I had few complaints. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Bonita E Richardson Smith's profile image
Bonita E Richardson Smith 
2 years ago

They have been very helpful and responsive to issues as they arose 

Business response:

Hi Bonita, We are pleased to service your home repairs and hope you continue to enjoy the customer service American Home Shield provides! 

RONALD's profile image
RONALD 
2 years ago

the young man that serviced my oven was great and professional. within 30 minutes he had found the problem and fixed it. 

Business response:

Hi Ronald, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Janice Wilson's profile image
Janice Wilson 
2 years ago

The technician was at my house in a timely manner, very professional, pleasant. He diagnosed the problem and advised me on the solution and future upkeep. 

Business response:

Thanks for sharing your positive feedback. 

Amador RODRIGUEZ jR's profile image
Amador RODRIGUEZ jR 
2 years ago

Have really enjoyed the great job that have been done on my home. 

Business response:

Your feedback is greatly appreciated. 

Linda Finnegan's profile image
Linda Finnegan 
2 years ago

They are so prompt on getting the work done 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Linda Abegglen Nevermann's profile image
Linda Abegglen Nevermann 
2 years ago

I subscribed to American Home Shield almost one year ago. I filed 4 claims with AHS, and they responded quickly. I thought they might reject them because I was a fairly new subscriber, but they quickly took the information and within a couple of days, appropriate contractors called to schedule the appointments. VERY IMPRESSIVE! I applaud AHS for their commitment and integrity in honoring their policies. 

Business response:

Thanks for sharing your positive feedback. 

Emilio Tapia's profile image
Emilio Tapia 
2 years ago

The support requested was promptly scheduled 

Business response:

We're glad to hear your experience went well. 

Joshua Hatt's profile image
Joshua Hatt 
2 years ago

A representative helped me to submit my sales receipt for our new microwave when I was having great difficulty. 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,986 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.