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3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall all claims were completed successfully, though sometimes the communication (or miscommunication) between AHS and the contractors slowed down processes. The monthly cost rose too high for me to continue using AHS, but otherwise I had few complaints.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
They have been very helpful and responsive to issues as they arose
Business response:
Hi Bonita, We are pleased to service your home repairs and hope you continue to enjoy the customer service American Home Shield provides!
the young man that serviced my oven was great and professional. within 30 minutes he had found the problem and fixed it.
Business response:
Hi Ronald, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The technician was at my house in a timely manner, very professional, pleasant. He diagnosed the problem and advised me on the solution and future upkeep.
Business response:
Thanks for sharing your positive feedback.
Have really enjoyed the great job that have been done on my home.
Business response:
Your feedback is greatly appreciated.
They are so prompt on getting the work done
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I subscribed to American Home Shield almost one year ago. I filed 4 claims with AHS, and they responded quickly. I thought they might reject them because I was a fairly new subscriber, but they quickly took the information and within a couple of days, appropriate contractors called to schedule the appointments. VERY IMPRESSIVE! I applaud AHS for their commitment and integrity in honoring their policies.
Business response:
Thanks for sharing your positive feedback.
The support requested was promptly scheduled
Business response:
We're glad to hear your experience went well.
A representative helped me to submit my sales receipt for our new microwave when I was having great difficulty.
Business response:
Thanks for sharing your positive feedback.
American Home Shield has a 4.1 star rating with 139,986 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.