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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today I received a call from Ms Stacy W (AHS Social Media). Ms. W was courteous, professional, knowledgeable of my issue at hand , informative and truly had an attentive ear. My misgivings with American Home Shield were definitely assuaged prior to the conclusion of our call. Without a doubt, Ms W is an A+ in skillfully mitigating unfavorable situations. Which may have discourage the customer in all aspects regards to AHS.and customer relations. Giving the aforementioned, I must say, Ms. W has definitely giving me a new posi... read more
Timeliness of getting a response and a person to come to the house to evaluate the problem.
I feel much safer knowing they stand for what is right for the homeowner.
All contacts were good. All services were completed on time
They came out quickly and resolved my issues
Service was scheduled quickly. Initial visit by plumber but issue not resolved. Still waiting for return visit to be scheduled 12 days later.
The claims have been approved but they raised my monthly service fee from about $65 when I first opened the service to $80 and now my deductible went up to $100. I feel I'm being gouged a little. That's not very pleasant.
very responsive, knowledgeable and communicated well
Service was very professional. I’m Not happy about my monthly payment going up to $74.99! What happened to the $59.61 payment!!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 105,584 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.