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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,052 reviews
Valarie Holt's profile image
Valarie Holt 
3 years ago

I like the ease of filing the claims. I don’t like to pay a monthly amount AND a service fee every time, especially if I don’t use for several months out of the year. Essentially I’m just prepaying for the repair. But there is value in the small service fee, as all of my repairs and replacement parts have been covered (which I may have had to come out of pocket more without a warranty). 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Regina Seavers's profile image
Regina Seavers 
3 years ago

It was an easy process. I needed roof repair and it was a positive process 

Business response:

Thanks for letting us know everything is working out for you! 

Boris Peyton's profile image
Boris Peyton 
3 years ago

The process was simple and straightforward, accomplished quickly, particularly with the issues we currently have with supply 

Business response:

Hi Boris, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Debi's profile image
Debi 
3 years ago

Impressed with the quick turnaround of having my request acknowledged and getting an appointment setup so quickly 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ernest Piper's profile image
Ernest Piper 
3 years ago

Quick Response & friendly helpful, knowledgeable 

Business response:

Hi Ernest, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Laurie Christie's profile image
Laurie Christie 
3 years ago

Excellent customer service agents; fast, reliable service. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

JOHN's profile image
JOHN 
3 years ago

at first I was skeptical but I was very impressed about the prompt service. when I scheduled for repairs I was set up with the reverse service within the hour. both times has been professionally prepare services. fix my problems when it came to my heat pumps and AC units. I own two on my house. had problems with both of them. I was amazed that a repair both of them with no questions asked. they are the real deal American home shield. appreciate and very thankful that I have purchased this insurance on my appliances. had litt... read more

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Kimberly Applewhite's profile image
Kimberly Applewhite 
3 years ago

Most of the times my experience has been good. At times its hard to understand the person receiving my calls and minor issues with the service. 

Business response:

We're glad to hear your experience went well. 

Shamsy Chames's profile image
Shamsy Chames 
3 years ago

Quick response/service. My problem has always been resolved, so far. 

Business response:

Hi Shamsy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,052 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.