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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,052 reviews
Suzanne Cardwel's profile image
Suzanne Cardwel 
3 years ago

Great customer service and timely response. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ameesha Hall's profile image
Ameesha Hall 
3 years ago

Great customer service, and technicians were very professional and polite. 

Business response:

Thanks for letting us know everything is working out for you! 

Clifford and Sue Mercer's profile image
Clifford and Sue Mercer 
3 years ago

had issue, ,made service call, got appointment, repairman came, fixed the issue ALL IN THE SAME DAY. Never had that happen with AHS 

Business response:

Thanks for sharing your positive feedback. 

Steven Woodard's profile image
Steven Woodard 
3 years ago

I have been a customer for several years. I have used AHS services a number of times and the contractors they use are professional, prompt and courteous. I have always been pleased with the service provided. 

Business response:

Hi Steven, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Kevin's profile image
Kevin 
3 years ago

the original contractor did not repair correctly so I requested a refund of my fee which was done and scheduled another repair, done by Sears which found the part needed to be replaced. 

Business response:

Kevin, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Jess Battaglia's profile image
Jess Battaglia 
3 years ago

Every time I contact them for an issue I have coverage for they get right on it and get a reputable vendor to repair or replace whatever needs to be done. 

Business response:

Thanks for letting us know everything is working out for you! 

Sharon's profile image
Sharon 
3 years ago

No problem contacting and getting responses 

Business response:

Hi Sharon, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Henry's profile image
Henry 
3 years ago

Prompt, professional service when work orders are submitted. And contractors in AHS network so far have not disappointed. 

Business response:

Hi Henry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Terrie Karras Conklin's profile image
Terrie Karras Conklin 
3 years ago

AHS has been quick to assign the repair company once I request service 

Business response:

Hi Terrie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,052 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.