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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,872 reviews
Christina Horton's profile image
Christina Horton 
3 years ago

Scheduling and getting a vendor out was very easy. Hassle free and it resolved my problem. 

Business response:

Hi Christina, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Gladys Gardner's profile image
Gladys Gardner 
3 years ago

I rated it with 4 due to the availability of the product and the pricing of the monthly payment 

Business response:

We're glad to hear your experience went well. 

Ronnie Somerville-Hasty's profile image
Ronnie Somerville-Hasty 
3 years ago

Professionalism listening and timely. The scheduling staff were understandable and knowledgeable of the company policies. I have had reliable companies to provide excellent service. 

Business response:

Hi Ronnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

LEIGH ANNE BOERNER's profile image
LEIGH ANNE BOERNER 
3 years ago

THEY HAVE DONE A GREAT JOB GETTING A CONTRACTOR ASSIGNED TO US. 

Business response:

Hi Leigh, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Jacob Crites's profile image
Jacob Crites 
3 years ago

I had an issue. I made a service request. They came out and fixed it. 

Business response:

We're glad to hear your experience went well. 

Connie Kitkoski's profile image
Connie Kitkoski 
3 years ago

Very fast response to repair the broken AC 

Business response:

Hi Connie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

G. Podaridis's profile image
G. Podaridis 
3 years ago

So far everything seems to be seemless and helpful 

Business response:

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed. 

Patricia Torregano's profile image
Patricia Torregano 
3 years ago

Easy to open a claim and , the contractors were very professional. 

Business response:

Hi Patricia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Marina Alamina's profile image
Marina Alamina 
3 years ago

I recently had to use the service several times for the month and all my issues were handled professionally by the service guys. My only negative comment is that when you ask for service on an item that has more than one problem it does not allow me to cover all those item in just one visit. For example, I had my fire detectors that needed to be serviced but they could only do one per visit unless i call to increase but to get to speak to a live agent is time consuming. 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,872 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.