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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,872 reviews
Richard Logan's profile image
Richard Logan 
3 years ago

They always respond and solve my issues! 

Business response:

Thanks for sharing your positive feedback. 

Dale Weaver's profile image
Dale Weaver 
3 years ago

I called about getting my air conditioning unit serviced. In just a short amount of time the servicing company called to set up an appointment 

Business response:

Hi Dale, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

JENNIFER's profile image
JENNIFER 
3 years ago

I liked the time frame for getting a repair approved after the technician turned in their estimates to AHS for work approval. 

Business response:

Hi Jennifer, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Donald Urrea's profile image
Donald Urrea 
3 years ago

I liked the fact that over the years AHS has become much easier to contact by phone and service has improved. 

Business response:

Thanks for sharing your positive feedback. 

James Mitchell's profile image
James Mitchell 
3 years ago

I was able to setup my appointment online, and got a quick response. 

Business response:

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

ROSALIND's profile image
ROSALIND 
3 years ago

Repeated billing issues, repeated issues with multiple dispatches that required constant follow up to ensure a resolution. Being an AHS customer has been exhausting, but beneficial. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

JOHN's profile image
JOHN 
3 years ago

I opted to shop locally and receive a reimbursement check. I appreciate having that option. Also liked receiving info relating the progress of this service request. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Roxanne Cahill's profile image
Roxanne Cahill 
3 years ago

Process of making and completing a claim was super easy and fast. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Johnny Miles's profile image
Johnny Miles 
3 years ago

American Home Shield will get the job done 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,872 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.