This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love the service. I think the service providers should be checked out, as it hit or miss. I do appreciate that there are new services offered this year: roofing for example.
American Home Shield responded quickly and made sure that our issue was resolved promptly. The process was easy and they communicated each step of the way. They had multiple contractors in my area that they work with. I’m so thankful we have this warranty!
It has been a mixed bag. I have had 3 service requests through them. The first one was an absolute nightmare that took months for them to reject it in the end without fixing the problem or replacing the unit. They sent out 4 different contractor. They kept sending new ones until they got the answer they wanted so they could close the case without needing to repair or replace my fridge. The first three recommended replacement saying it was an internal system error with the freon system that could not be fixed. The fourth said... read more
Like the fact when I call I feel appreciated
Always prompt and on time solved my problem and not too expensive
I have had to use AHS 3 times in the last year. All three times the workers were excellent. they were on time, polite and gave me the time I needed to ask my questions.
We had a furnace stop working in the middle of a below freezing night. First thing in the morning, I called American Home Shield requested service. By late morning we had the issue resolved and a running furnace and heat with little out-of-pocket expense to us!
Very esay to make the appointment and the technicians very knowledgeable
Speed with which my problems were addresses
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 105,440 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.