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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It’s a hit or miss. Sometimes, AHS is fast and other times they are slow. One time they denied wrongfully my service request. My refrigerator door rubber seal is broken and leaking air, and they said it’s not covered by the contract. I pointed out in the contract it covers all parts and components of a refrigerator. AHS said a rubber seal is not a part or a component (!?!?) the only choice left to use mediation but it would take too much time of mine.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Problem resolution, timeliness, professionalism
Business response:
Thanks for letting us know everything is working out for you!
Nothing to dislike American shield was on top of the situation
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
We have had great treatment from all of the companies we have worked with.
Business response:
Thanks for letting us know everything is working out for you!
Fast response and competent service companies.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Professional and courteous. Very quick to respond
Business response:
Hi Karyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They are always there when you need them.
Business response:
We're glad to hear your experience went well.
So far so good. The people sent by AHS to do requested work are professional and capable, and get the job done. My one small beef is that I wish I could be contacted more quickly. A garage door co. was supposed to be open 24/7, but did not call me until the weekend was done, even though I had called in the problem on a Saturday morning.
Business response:
Hi Amy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Every interaction is straightforward, kind, and efficient.
Business response:
Thanks for sharing your positive feedback.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,036 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.