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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,037 reviews
JOE's profile image
JOE 
2 years ago

American Home Shield has always provided an extremely positive service. they have great vendors, and the response time has always been favorable. 

Business response:

Hi Joe, We appreciate your feedback and hope you continue to enjoy American Home Shield and the contractors we provide! 

DENISE's profile image
DENISE 
2 years ago

I spoke with Jezza and Jo today and they were awesome. They answered all my questions and assisted me with the process, which is new to me. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Adam Ferrell's profile image
Adam Ferrell 
2 years ago

I like the peace of mind that I have coverage for high dollar items in my home. I’ve had three claims in two years, one of those was for my furnace this year and the customer service department found a technician that was here within 24 hours. They were fast and friendly to get us heat back in the house! I did not like that last April my dishwasher broke and the part I needed was on back order from GE. This is not the fault of AHS but I finally took the cash option for a new dishwasher and it was less than three hundred doll... read more

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

MICHAEL WILLIAM OLIVER's profile image
MICHAEL WILLIAM OLIVER 
2 years ago

The process is seamless and transparent. One call takes care or everything, no follow up necessary 

Business response:

Thanks for sharing your positive feedback. 

ITSUKI's profile image
ITSUKI 
2 years ago

The specialist you sent was knowledgeable, efficient, polite - professional all around. Very satisfied. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Pamela Avery's profile image
Pamela Avery 
2 years ago

I have had several issues with my home in the last two years (my home is getting older). What I like most about AHS is the quality companies that have come to my home to make repairs. They can usually identify the issue and fix it. 

Business response:

Hi Pamela, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ivonne Dome's profile image
Ivonne Dome 
2 years ago

quick response times,professionalism and success 

Business response:

Hi Ivonne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Tracy Kindle's profile image
Tracy Kindle 
2 years ago

AHS did an outstanding job fix my microwave and get me a new washer. It is worth the monthly cost to be a member. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Tim Walker, Sr.'s profile image
Tim Walker, Sr. 
2 years ago

AHS has never failed to respond and repair whenever I have called. 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,037 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.