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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
In my opinion the service provided offsets the cost of coverage.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Great customer service value for the cost
Business response:
Hi Thomas, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
American Home Shield has always provided an extremely positive service. they have great vendors, and the response time has always been favorable.
Business response:
Hi Joe, We appreciate your feedback and hope you continue to enjoy American Home Shield and the contractors we provide!
I spoke with Jezza and Jo today and they were awesome. They answered all my questions and assisted me with the process, which is new to me.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I like the peace of mind that I have coverage for high dollar items in my home. I’ve had three claims in two years, one of those was for my furnace this year and the customer service department found a technician that was here within 24 hours. They were fast and friendly to get us heat back in the house! I did not like that last April my dishwasher broke and the part I needed was on back order from GE. This is not the fault of AHS but I finally took the cash option for a new dishwasher and it was less than three hundred doll... read more
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
The process is seamless and transparent. One call takes care or everything, no follow up necessary
Business response:
Thanks for sharing your positive feedback.
The specialist you sent was knowledgeable, efficient, polite - professional all around. Very satisfied.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I have had several issues with my home in the last two years (my home is getting older). What I like most about AHS is the quality companies that have come to my home to make repairs. They can usually identify the issue and fix it.
Business response:
Hi Pamela, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
quick response times,professionalism and success
Business response:
Hi Ivonne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
American Home Shield has a 4.8 star rating with 96,107 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.