This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have always liked the fact that AHS is there when I need a major repair but lately the repair companies they send are pretty much sub-par and somewhat inexperienced. I have had to call another company to fix a second time repairs made by an AHS plumbing company. There is no choice of companies which was offered in the past.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Always very responsive and easy to work with.
Business response:
Thanks for letting us know everything is working out for you!
The issue was resolved in a timely manner
Business response:
Thanks for sharing your positive feedback.
Never a issue always on top of it. Click or call
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Well for me I am returning customer and every time I put a work request it very fast
Business response:
Hi Nick, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
AHS has been so helpful in getting things fixed around the house and has ultimately saved us money. It was super convenient to make claims, and they assigned a professional to help within a day, if not almost immediately. We wouldn't have been able to find someone that fast on our own, and we wouldn't have been as confident in their reliability. Going through AHS made things faster and easier, and the people they sent were always helpful and professional.
Business response:
Your feedback is greatly appreciated.
I have been very pleased with AHS. I have used them many times and I always get top quality contractors. My only complaint is that sometimes it is very hard to get these people to come quickly. My most recent was a roof leak. The company could not come out for more than a week. I would like that if a company cannot respond fast enough, that there be an option to choose or be assigned to another. Overall, AHS is a fantastic value! I would also prefer that if a claim is not accepted, that the $125.00 fee is reimbursed. Even pa... read more
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Service was good, just took a couple weeks to come the first time and then 2 weeks to come back to install the new parts
Business response:
Thanks for letting us know everything is working out for you!
Excellent, no hassle, quick service and honest
Business response:
Hi Marius, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,106 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.