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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Refrigerator broke down. Within a week someone had evaluated the problem, ordered parts, installed them and had the refrigerator up and running. Very easy online process.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
American Home Shield always communicate regarding your claims. They make sure you are satisfied with the recommended third-party vendor’s service.
Business response:
Hi Letroy, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
They were friendly and fast and on time their technicians were quite knowledgeable with the problem
Business response:
Hi Vivian, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Customer service Representatives and Technicians have all been polite, courtes, and respectful of my time and home and I am truly grateful to have receive that high level of quality service.
Business response:
Hi Lisa, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Any time we have had any communication it has been friendly and very helpful. We have been served very effectively and made to feel like we are real people not just a voice on the phone.
Business response:
Thanks for sharing your positive feedback.
I put in a request and my garage was fixed in a couple days. My brother told me to get AHS when I bought my house and I’m glad I did.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Not to happy with the monthly payment going up to $86 , going up $20.00 per month $240 a year. I will start looking at your computation
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Thanks for your patience during this process.
They have always responded in a professional and timely manner.
Business response:
Hi Louis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
professional, expedient, explains everything in "layman" terms.
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,106 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.