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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,421 reviews
Elspeth K.'s profile image
3 years ago

Easy and efficient to file a request. Had a problem with a tech and they immediately fixed the situation and sent a new company to ensure my satisfaction. The online wait time for customer service was a little lengthy but it was easy to wait online instead of being tied to a phone the entire time. 

Virginia W.'s profile image
3 years ago

Most of the contractors are good, but every once in a while, I get someone who is not so good. 

Danny F.'s profile image
3 years ago

Anytime we have had a problem, we called AHS and received prompt service. The repairmen have always arrived promptly and checked out our problems and completed the necessary repairs. On occasion, parts needed to be ordered before the repair could be completed. Overall, we have been very satisfied with our experiences with AHS. 

Ross's profile image
3 years ago

American home shield has always been very fast at fixing things. I will renew every year 

Kristy C.'s profile image
3 years ago

We have never had any problems having service providers out to fix our issues. The only thing that can be frustrating is the wait for appliance/parts. 

Vickie P.'s profile image
3 years ago

I had a problem with my heating system and they stayed on it with the company they sent out until it was done correctly. 

Samson's profile image
3 years ago

Timely service, professional approach, explained issues with specific parts id 

Cathy's profile image
3 years ago

I’ve had AHS for years and have always had great service when I need to use them! 

Andre J.'s profile image
3 years ago

Great response time between initial request and assignment from company that will perform the service. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,421 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.