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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Too expensive, the previous claim required an additional payment while at my home.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
THE REPORTING OF A PROBLEM AND THE PAYMENT.
Business response:
We're glad to hear your experience went well.
Most always get prompt help, problems solved. Some issues take longer but we are always served well
Business response:
Hi Michael & Lisa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Extremely good Very Professional Response very prompt
Business response:
Hi Minnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I have used American Home Shield several times this year and have been very happy with the service and technicians that have been sent
Business response:
Hi Sergio, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Good service, in a timely manor. Contractor was good
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Some of the contractors that I've been sent to my home have been less than professional. This company works well in major cities but I would not use AHS in any small towns or areas where you are not within at least 30 miles of a major city. They tend to hire the lowest bidding contractor and it shows in the work that they provide.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Responsive, quick, their contractors generally know their specialties and are very professional
Business response:
Hi Charlie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Really easy with recent electrical issue
Business response:
Thanks for sharing your positive feedback.
American Home Shield has a 4.8 star rating with 96,099 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.