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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My claims have always been handled professionally and quicklu.
Business response:
Katie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
We did get a timely response to our need
Business response:
Your feedback is greatly appreciated.
they went out of their way to tell the technician i had an emergency and the technician came much sooner.
Business response:
Hi Israel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Best warranty company out there, great contractors, not so great customer service as you can’t understand half of them, but other then that, good company overall
Business response:
Hi RK Heating, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
The ease of schedule an appointment and the response time of the company
Business response:
Hi Nancy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Most experiences have been positive. They have replaced a washing machine, a water heater, and a pool pump when they were beyond repair. There have been a few times when things were not covered when I think they should have been. For example, a dishwasher was repaired mechanically, but the clips that held the drawer in place were not covered.
Business response:
Your feedback is greatly appreciated.
Excellent service and response time. Professional.
Business response:
Thanks for sharing your positive feedback.
I've used AHS for years. For a brief period I tried a different company (because it was less expensive) and was quickly disappointed. I went back to AHS. They have always had my best interest in mind, and have never failed.
Business response:
Hi Lisa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
fast professional service. Even though the service call price was 100.00 they found the problem in secounds
Business response:
We're glad to hear your experience went well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,973 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.