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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
THey are very responsive and choose great local firms to repond. Using AHS is one of my best decisions.
Business response:
Your feedback is greatly appreciated.
AHS so far has been very responsive especially when an initial service request is placed. I was a little disappointed how my last request to have a fridge repaired was a little dismissed after I asked for a different contractor due to the break in communication and delay with having a technician come to fix it in a timely manner. The originally contracted technician fixed the fridge and did good work, unfortunately it took a month from the day the request was placed, and food was lost.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
good experience repair was completed un a timely manner
Business response:
Thanks for letting us know everything is working out for you!
Because I put in a online request, they confirm and get working on finding a pro to come out and resolve the problem.
Business response:
Hi Theresa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
We live in a rural area and they have always found someone to help us with our issues
Business response:
Your feedback is greatly appreciated.
The professional are of the highest quality in every way. Arranging for and scheduling services is seamless. Monthly rates are reasonable.
Business response:
Hi Dianna, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
"I have been a customer of American Home Shield for several years and overall, I am very pleased with the service I have received. The process of filing a claim and scheduling repairs is seamless and their customer service team is always helpful in answering any questions I have. The technicians they send out to fix any issues are professional and do quality work. I appreciate the peace of mind that comes with having a home warranty and knowing that I can count on American Home Shield to take care of any unexpected repairs. ... read more
Business response:
Jeff, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Had occasion of two claims in so many years. One was terrible the second was great
Business response:
Hi Ara, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Refrigerator was fixed promptly!!! Blue Collar is top notch!!!
Business response:
Hi Alan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,936 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.