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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ali was professional, knowledgeable, friendly and fast. He had my garage door working right in no time!
Business response:
Hi Danny, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
They answer the phone and are kind and ensure I get the service we need to complete the tssk
Business response:
Hi Arleen, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
American Home Shield is always quick to respond. We have always been pleased and satisfied with the arrangements made — when we are in need of help with home concerns.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They have helped me so far with everything I need
Business response:
Hi Larry, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract number.
Setting up appointments with them is quick and easy. And it doesn't take weeks for them to find someone to come out and work on your problem.
Business response:
Hi Shantell, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great coverage and quick on service calls
Business response:
Hi Katherine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They are prompt and their website is efficient.
Business response:
Thanks for sharing your positive feedback.
Exceptional service thus far I have been with the company for a number years and I trust that they have given me superior service
Business response:
Thanks for sharing your positive feedback.
The appliance or issue is a rather serious one, you report it and AHS says the contractor will be in touch to schedule. Each time I've requested service it's a week or more out which can be problematic if it's a major appliance like a washer or dryer. It doesn't give me peace of mind if it's this length of wait especially if it's something major like a roof leak, a fridge that's completely failed or worse. I even called in a leaking skylight and still have t heard from anyone yet. That was two months ago. Im it feeling total... read more
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,039 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.