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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy to contact, short wait on telephone, efficient and rapid identification of problem and assignment of job to contractor.
Business response:
Thanks for sharing your positive feedback.
Only had AHS for about three months when my dryer started squealing loudly. Called for service with model number and problem. Respresentative arrived on time with suspected replacement part in hand. Within twenty minutes, my dryer was purring. Representative, Bobby, was knowledgeable and personable. Could not ask for better service.
Business response:
Pam, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Responded prompt to water heater problem - no hot water
Business response:
Hi Pat, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The response to my request was quick and efficient. The initial visit showed that I needed my microwave replaced. I was sent options, I selected my replacement and it was installed right away. The entire process took about a week. I am extremely happy with my results.
Business response:
Hi Ernetta, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Outstanding customer support and service
Business response:
Harold, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I have tried to get service twice. The first time they tried to send me an electrician with the worst reviews I have ever seen. Including reviews that said he made the problem worse. I canceled my ticket and paid out of pocket to have the issue resolved because I wasn't going to allow someone shady in my home. The second time around they sent a plumber with five star ratings and he was amazing. I was very satisfied with that visit.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
AHS customer service has been reliable and timely. I had an issue with my dryer not coming on and heating that took entirely too long to resolve (over a month)
Business response:
Your feedback is greatly appreciated.
I was having issues with my pool pump. the company they sent out got it fixed immediately
Business response:
Hi Jackie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Excellent response time, accurate diagnosis, clear explanation of trouble shooting results.
Business response:
Hi Laurie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,039 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.