This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service technician was very professional and thorough. No problems with service! I did have problems calling in for service. It was difficult to understand the person I was talking with. This is a reoccurring problem.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Took a few calls but got problem resolved
Business response:
Hi Lena, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
I bought a new fairly large house which was only 12 years old, but it had 2 A/C units, pool, spa, 4 bathrooms, etc. so I wanted to insure it because of the possible expense. Over the last 3 years, I have used AHS quite often. I had issues with plumbing, A/C, pool and spa. I have called AHS and have had pretty good success. The response has been quick, mostly they have fixed the issue and I only pay them $100 for each repair. I think the trick is to review the company they give you (I use yelp) and make sure they are good. On... read more
Business response:
Thanks for sharing your positive feedback.
Timely repair most of the time; always timely last two years
Business response:
We're glad to hear your experience went well.
my rating in dealing with AHS is excellent. i don't know where you got your information stating bad experiences with AHS.
Business response:
Thanks for letting us know everything is working out for you!
They are responsive and flexible. One contractor moved too slow; so they shifted to a more responsive one!
Business response:
Thanks for sharing your positive feedback.
The last tech. was very good, however, I have had some that I don't feel good about.
Business response:
Thanks for sharing your positive feedback.
They were prompt in taking care of our needs.10
Business response:
Hi Douglas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They've taken care of our issues with no problem.
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,964 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.