This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quality service enjoyed airtime my items are fixed
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
American Home Shield has set up a language barrier between their employees and their customers. For example the employees have an accent to their customers and their customers have an accent to the employees. This is absolute confusion and extremely frustrating for the employees and the customers. Something truly needs to be done about this situation you can't get anything done. The other complaint I have is with you guys if one has a big ticket item for example such as a furnace you have guidelines set in place to force the... read more
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Fast action and quality work. Would recommend AHS
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I have been pleased with AHS. They are on point and puts the service person directly in touch with me,.
Business response:
Hi Charles, We appreciate your feedback and hope you continue to enjoy American Home Shield.
rapid response to my ticket and from the plumber
Business response:
Hi Josh, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Easy to use website. Fast service and excellent repair contractors.
Business response:
Thanks for sharing your positive feedback.
Given the time of year, response time is was excellent. Replacement part came quickly, and install was quick and easy.
Business response:
Hi Mary-Ellen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
They are very responsive to.their customers needs.
Business response:
We're glad to hear your experience went well.
We call they are always there no matter the time or problem!
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,888 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.