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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,045 reviews
Jessica Coyle's profile image
Jessica Coyle 
2 years ago

requesting service is easy, the contractors are great 

Business response:

Hi Jessica, Thank you for your feedback! We hope you continue to enjoy the contractors we provide. 

RUDY's profile image
RUDY 
2 years ago

Customer service was excellent. Also the company sent to repair the problem employees were very knowledgeable. 

Business response:

Rudy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

WHITNEY KING's profile image
WHITNEY KING 
2 years ago

It is a good to use. They nickle and dime if they have to replace anything. We had to get a new water heater but we had to pay 600 dollars for all the connecting parts to it. They use some really shorty contractors. Lot’s of times I will check the reviews on that contractor and there will be terrible reviews on them. I’ve had to change contractors multiple times. 

Karen Keys's profile image
Karen Keys 
2 years ago

This was my first great service experience in over two years. The level of customer service went down tremendously during the pandemic. I'm pleased to say this visit was much much better. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall customer experience. 

Katelyn White's profile image
Katelyn White 
2 years ago

It was nice that they took care of everything for me. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Jason Funk's profile image
Jason Funk 
2 years ago

Quick and easy services. No hassle customer service. 

Business response:

Hi Jason, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

WES's profile image
WES 
2 years ago

Fast response as usual the tech was very professional 

Business response:

Wes, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Carmen R Borges's profile image
Carmen R Borges 
2 years ago

Responsive and quality technicians. Overall good experience with American homeshield. 

Business response:

Thanks for letting us know everything is working out for you! 

Varnell Hudson's profile image
Varnell Hudson 
2 years ago

most all of my issues are usually resolve 

Business response:

Hi Varnell. Thank you for taking time to share your service experience. We really appreciate your feedback and look forward to working with you again in the future. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,045 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.