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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Prompt courteous customer service. Fast response
Business response:
Hi Diana, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
good customer service, prompt service, follow up to make sure job was completed.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
It was extremely easy to process my claim.
Business response:
Hi Demetria, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Quick response and professional service people.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I am sticking with American Home Shield. I am also glad that all the providers are trustworthy and insured/bonded. In addition the gentleman who made the repair was very kind to me. I am older, and not everyone listens and reassures me when I ask questions about the things that are important to me. He also told me that the referral covered 30 days, if I needed any further work on the furnace. That was very comforting.
Business response:
Hi Margaret, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Kept sending techs til the problem was fixed!
Business response:
Thanks for sharing your positive feedback.
Have always gotten good results with the vendors sent out. Quick action when service call made
Business response:
Hi Patricia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
On previous filing of claims the techs sent out were incompetent and/or AHS refused to listen to the tech when he repeatedly told them something couldn't be fixed therefore dragging out the process and causing me and my family to suffer by not having a fridge or a washing machine. The last request for dryer repair was excellent. The tech new exactly what was wrong , located the part in a timely manner and repaired the clothes dryer the very next day. I wish AHS would listen to its customers more and take us seriously.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Great to work with sent contractor out very quickly.
Business response:
Hi Nick, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,045 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.