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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,001 reviews
HeidiB's profile image
HeidiB 
3 years ago

We've had AHS with our first home and when we moved, we were going to get it again but the homeowner included it in the sale. We've always had great success with claims and getting service done. It's also paid off. We've had our air conditioner, stove, refrigerator, dishwasher, garage door opener all replaced when parts couldn't be found or it was cheaper to replace than repair. We're very happy with AHS and recommend it to all our friends. 

Business response:

Thanks for letting us know everything is working out for you! 

chester m brock's profile image
chester m brock 
3 years ago

my experience has been very good . They seem to do as they promise. I have been with them about 3 years. I remodeled my kitchen in 2005 and got all new appliances. They are getting old and started needing repairs. AHS has done as advertised for me. 

Business response:

Dear Chester, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Anthony Pinto's profile image
Anthony Pinto 
3 years ago

Great service and value. Got help immediately when needed. 

Business response:

Your feedback is greatly appreciated. 

Marianne Nemetz's profile image
Marianne Nemetz 
3 years ago

Filed over 4 claims For the most part, they are responsive. The serviceman are all very professional and get the job done. One claim had a miscommunication between AHS and the manufacturer which resulted in a very long wait time to get the claim started 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Jennifer Goede's profile image
Jennifer Goede 
3 years ago

The problem or repair is fixed in a timely matter. 

Business response:

Thanks for letting us know everything is working out for you! 

Frank Johnson's profile image
Frank Johnson 
3 years ago

Quality & Quick Service with good repair companies. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Cameron Rumm's profile image
Cameron Rumm 
3 years ago

Work was done in a timely manner. Also had great communication. Would recommend 

Business response:

Hi Cameron, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Ruth + Jonas Bonderer's profile image
Ruth + Jonas Bonderer 
3 years ago

Because they responded in a timely matter and great customer service. 

Business response:

Hi Ruth & Jonas, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

debbie denney's profile image
debbie denney 
3 years ago

Some services are able to be repaired fairly quickly but others require very long wait times and as a result you have to pay out of pocket to get the covered item repaired sooner. Also American home shield is becoming very expensive. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,001 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.