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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Kept sending techs til the problem was fixed!
Business response:
Thanks for sharing your positive feedback.
Have always gotten good results with the vendors sent out. Quick action when service call made
Business response:
Hi Patricia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
On previous filing of claims the techs sent out were incompetent and/or AHS refused to listen to the tech when he repeatedly told them something couldn't be fixed therefore dragging out the process and causing me and my family to suffer by not having a fridge or a washing machine. The last request for dryer repair was excellent. The tech new exactly what was wrong , located the part in a timely manner and repaired the clothes dryer the very next day. I wish AHS would listen to its customers more and take us seriously.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Great to work with sent contractor out very quickly.
Business response:
Hi Nick, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They always have a nice attitude and respond quickly
Business response:
Hi Lisa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The 3 times I have require a service over the last year it has been a good experience, professional providers and all things solved
Business response:
Thanks for letting us know everything is working out for you!
I had a awesome experience. The service was prompt and easy.
Business response:
Hi Nicole, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Worth the investment, and the coverage is second to none.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
It was an excellent experience, easy peasy!
Business response:
Thanks for letting us know everything is working out for you!
American Home Shield has a 4.8 star rating with 95,868 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.