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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
(1) Fridge repair was great; (2) microwave repair was made, then had another issue just after 30 days, so would cost another service fee to come out again, which was disappointing.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Always fast and friendly service on more than one occasion. Very happy!
Business response:
Hi Dondra, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Customer Service Reps are too difficult to understand! English is not their first language! The companies who serviced my requests were outstanding.
Very professional and explains the issue thoroughly with you
Business response:
Hi Sharon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Customer service is not quite where it needs to be.
Business response:
Hi Carlos, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Worked as advertised. Partner companies are excellent.
Business response:
Thanks for letting us know everything is working out for you!
They cover exactly what they say they do. In a timely manner. No hassle
Business response:
Hi Joe & Chris, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah
Took long time and multiple vendors. 1st vendor replaced motor but washer did not work. 2nd vendor replaced motor, then it worked. AHS charged much more to my credit card.
They are a great company and I recommend them to anyone
Business response:
We're glad to hear your experience went well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,856 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.