American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,045 reviews
Tawana Washington's profile image
Tawana Washington 
2 years ago

From reporting the initial problem, the inspection to the end result was amazing. Each person I dealt with was professional and courtesy. Thank you all. 

Business response:

HI Tawana, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Diane Combis's profile image
Diane Combis 
2 years ago

I have used American Home Shield for many years. Their customer service is all and more they say they offer! They stand by all their claims from beginning to completion. They send top quality companies for repairs. I have never had a complaint with any service that needed repair. I would recommend AHS to any member of my family! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Richard J Lukenda's profile image
Richard J Lukenda 
2 years ago

They have been very responsive and sent us awesome contractors. 

Business response:

HI Richard, Thank you for sharing feedback about your most recent AHS service experience. 

Cindy Walker's profile image
Cindy Walker 
2 years ago

They are always prompt with service and everyone they send is polite, courteous and knowledgeable. 

Business response:

We're glad to hear your experience went well. 

Dave's profile image
Dave 
2 years ago

Professional and timely service. Issues with plumbing and centralAC. 

Business response:

HI Dave, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Connie Cannon's profile image
Connie Cannon 
2 years ago

I rate AHS 4.5 stars. They abide by their agreement and don't try to weasel out. If they cannot fix it, they will replace it with a comparable item. We have used AHS for several years. In that time they have replaced our refrigerator, a standard water heater and a tankless water heater, our garbage disposal, our microwave, our hot tub blower, and they have done several plumbing repairs and other appliance repairs. Our only complaint is that it can sometimes take a while to go through the repair and then replacement process. 

Business response:

Your feedback is greatly appreciated. 

KIMBERLY WOOLFORD's profile image
KIMBERLY WOOLFORD 
2 years ago

Excellent service, make sure the job is done right! 

Business response:

Hi Kimberly, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Karen Jones's profile image
Karen Jones 
2 years ago

Easy to work with, thorough, friendly, cost effective 

Business response:

Thanks for sharing your positive feedback. 

Barbara Wilson's profile image
Barbara Wilson 
2 years ago

Arrived promptly on short notice and got my electricity and refrigerator working well again 

Business response:

Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,045 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.