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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,001 reviews
Karen Wooten's profile image
Karen Wooten 
3 years ago

Home shield has always been there when I need them. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

S fulton's profile image
S fulton 
3 years ago

Each issue is resolved every time I've had to call. Also, AHS just replaced my refrigerator. 

Business response:

Hi S, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Jennifer W's profile image
Jennifer W 
3 years ago

Customer service when calling is lacking difficult to understand d 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Sami Khawatmi's profile image
Sami Khawatmi 
3 years ago

They always take care of my needs in a timely manner. 

Business response:

Hi Sami, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Lee Anne Wright's profile image
Lee Anne Wright 
3 years ago

Daniel from Mays was excellent. Very professional, timely and polite. Best company AHS has contracted. 

Business response:

Thanks for letting us know everything is working out for you! 

Alexis Nepomuceno's profile image
Alexis Nepomuceno 
3 years ago

Good customer service and follow through on projects. 

Business response:

Hi Alexis, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Sandra Berry's profile image
Sandra Berry 
3 years ago

professional and informed me of how to care for my frontloader on a regular basis. 

Business response:

Thanks for sharing your positive feedback. 

Gary Souris's profile image
Gary Souris 
3 years ago

We've always received great service from AHS! We purchased a new home & it came with an annual service with another home warranty company. We used it once for a stopped up drain and had very poor service as it took over a week for a plumber to clear it. 

Business response:

Your feedback is greatly appreciated. 

Georgette Thompson's profile image
Georgette Thompson 
3 years ago

Overall, I really like AHS. I have it on two houses and it has been very helpful over the years with only a few irritating issues along the way. Last year I had two issues. One was my air conditioner went out during 100° plus heat wave. I was told that it would be seven days before anyone could come out. I made an appointment and I called back to see if there was another vendor we could try and the gal ended up deleting my request so after seven days I called to find out where the person was and they said that the order was ... read more

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,001 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.