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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,820 reviews
Alston Borrel's profile image
Alston Borrel 
2 years ago

Great company- offering an extremely valuable service. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

JANET's profile image
2 years ago

My refrigerator was repaired and all is good. I was pleased with the service I received. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Simmons Rickey Dean's profile image
Simmons Rickey Dean 
2 years ago

Andrea did a great job. Very professional and knowledgeable on our A/C system. 

Business response:

We're glad to hear your experience went well. 

Raynette Kibbee's profile image
Raynette Kibbee 
2 years ago

Cost isn’t too bad; requesting service via website is quick and easy; and service help has been professional 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Elizabeth Rivera's profile image
Elizabeth Rivera 
2 years ago

Every time I submit a claim, it doesn't take that long for them to have a service person call me to set up an appointment to come look at the item I'm having trouble with. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Lisa T's profile image
2 years ago

It was easy to schedule based on my availability. The plumber called before he was there to let me know they were on their way. Great service! 

Business response:

Hi Lisa, Thank you for your feedback! 

Angela L Bickerstaff's profile image
Angela L Bickerstaff 
2 years ago

It was easy and the person coming to access and fix the problem was very nice 

Business response:

Thanks for letting us know everything is working out for you! 

Dianne J. Nezgoda's profile image
Dianne J. Nezgoda 
2 years ago

I am provided with time frames in which I will received responses, and then don't receive them in the the trime frames given. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Maria C Wagenheim's profile image
Maria C Wagenheim 
2 years ago

It was a pleasant surprise to know lock changes was a complimentary service 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,820 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.