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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,110 reviews
Aredell Roundtree II's profile image
Aredell Roundtree II 
2 years ago

I liked that I was able to call in with my issue and it was covered under my plan. Scheduling a technician was easy and the amount of communication was great. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Juanita Turrentine's profile image
Juanita Turrentine 
2 years ago

American home shield does the best to fix the problem! They did not stop until they sent the right technician out for my air conditioner! Great job! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Kenneth Shephard's profile image
Kenneth Shephard 
2 years ago

because they have the best companies working for hem 

Business response:

Hi Kenneth, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Christopher Mayville's profile image
Christopher Mayville 
2 years ago

My issue was taken care of promptly and the company communicated by consistently with me. 

Business response:

Thanks for letting us know everything is working out for you! 

Sherecce Fields's profile image
Sherecce Fields 
2 years ago

They were able to have someone fix my microwave: it was easy and quick. No hassle. 

Business response:

Hi Sherecce, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

MATTHEW's profile image
MATTHEW 
2 years ago

AHS has provided good service techs for our appliances and AC. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

William Humphries's profile image
William Humphries 
2 years ago

Good this time because of your executive client services team. The client services team did what should have been done with little objection this time. The front line customer service folks, however, are a 1 star group. 

Business response:

We're glad to hear your experience went well. 

Lisa Wallace's profile image
Lisa Wallace 
2 years ago

On my last service for my AC - Coldsnap was on time, professional, and was able to get the job done. 

Business response:

Hi Lisa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Noemi Davila's profile image
Noemi Davila 
2 years ago

My issues are generally resolved without excessive wait time 

Business response:

Hi Noemi, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,110 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.