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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm on a fixed income and since my husband died you can hear my wallet squeak when I open it so its important that I watch every penny going out. Unfortunately this year my A/C went out not once but twice in the summer and if it wasn't for American Home Shield I would be sitting sweltering in my own sweat so Thank You American Home Shield for saving me from that disaster.
Business response:
Your feedback is greatly appreciated.
They always schedule service requests quickly and their contractors have been reliable
Business response:
Hi Jason, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Service is good, I do have difficulty understanding the phone rep; I often must ask her to repeat.
Business response:
Your feedback is greatly appreciated.
EVERYTHING IS EASY AND THE PEOPLE ARE GREAT
Business response:
Hi John, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
They have always sent out people in a timely manner who always gets whatever job is requested.
Business response:
Your feedback is greatly appreciated.
Easy website to navigate. Prompt response
Business response:
Thanks for letting us know everything is working out for you!
There was a delay in getting the parts needed, AHS worked with the repair company to make sure the parts were ordered in the quickest manner possible.
Business response:
Hi Mindy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I received an email saying it was time to schedule a heating system inspection and tuneup for only $70 co-pay instead of the usual $100. When I tried to schedule my appointment, I was told that you no longer offer this service. My other service request was for garage door repair that was done very satisfactorily.
Business response:
Hi Susan, Thank you for letting us know about your concerns regarding your Plumbing request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
I’m very pleased with how American Home Shield ended our issues with the microwave.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,633 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.