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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,541 reviews
jason alley's profile image
jason alley 
2 years ago

They always schedule service requests quickly and their contractors have been reliable 

Business response:

Hi Jason, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Robert Knight II's profile image
Robert Knight II 
2 years ago

Service is good, I do have difficulty understanding the phone rep; I often must ask her to repeat. 

Business response:

Your feedback is greatly appreciated. 

John Koncewicz's profile image
John Koncewicz 
2 years ago

EVERYTHING IS EASY AND THE PEOPLE ARE GREAT 

Business response:

Hi John, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Tamara Spain's profile image
Tamara Spain 
2 years ago

They have always sent out people in a timely manner who always gets whatever job is requested. 

Business response:

Your feedback is greatly appreciated. 

Bruce Armstrong's profile image
Bruce Armstrong 
2 years ago

Easy website to navigate. Prompt response 

Business response:

Thanks for letting us know everything is working out for you! 

Mindy Fogelberg's profile image
Mindy Fogelberg 
2 years ago

There was a delay in getting the parts needed, AHS worked with the repair company to make sure the parts were ordered in the quickest manner possible. 

Business response:

Hi Mindy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Susan Alland's profile image
Susan Alland 
2 years ago

I received an email saying it was time to schedule a heating system inspection and tuneup for only $70 co-pay instead of the usual $100. When I tried to schedule my appointment, I was told that you no longer offer this service. My other service request was for garage door repair that was done very satisfactorily. 

Business response:

Hi Susan, Thank you for letting us know about your concerns regarding your Plumbing request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

Yvonne Goodwin's profile image
Yvonne Goodwin 
2 years ago

I’m very pleased with how American Home Shield ended our issues with the microwave. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Janet Hartley's profile image
Janet Hartley 
2 years ago

I haven't had any problems when I have for any problems, or had a long wait time. 

Business response:

We're glad to hear your experience went well. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,541 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.