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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been with AHS since 2014 so there are too many bad experiences to count. Your wait time has decreased so that's good, but there are still too many musunderstandings, like I'm told I'll be called back and I have to call several times to get an answer. When things happen that your initial associate can't answer I want someone who can, not another promise to be called back.
So far, has been easy to file claims and get repairs done with no hassle.
Business response:
We are so happy that you enjoyed your experience with us! We appreciate the great revieew and look forward to working with you again soon. Sincerely, Kim
Service was great. Was able to fix immediately and right first time
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
AC quit working and notified AHS who sent me the info to obtain a Heating & AC Tech Service Rose Heating. I had to wait a week for an appointment but then had to be extended due to shortage of technicians. The technician who came was friendly and able to fix the problem quickly.
Business response:
Thanks for sharing your positive feedback.
I have only experienced positive communications and treatment from AMS
Business response:
Shirley, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Prompt and appropriate service. I received great service as promised when I took the protection.
Business response:
Hi Taka, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The customer answered my question. And directed me to whom could help me.
Business response:
Hi Shirley, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Timely responses and friendly staff good contractors
Business response:
Hi Bradley, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Very helpful & will look out for you and your family! We had some water issues and they literally helped us all the way to place my family in a hotel . They are great and I truly appreciate American Home Shield !!
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,113 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.